If you need to cancel or change your travel plans, you can find the help you need here.
Changing or canceling a flight
If your travel plans change and you need a different travel services, you can change your dates, and/or destination. There is no problem for changing passenger name for hotel booking but most airlines do not allow changes to traveler name(s) on a ticket.
You can make changes to your flight online if:
You are JustPersia.net users
You are traveling on a domestics flight in Iran
If you no longer need a flight, or if you are unsure of your travel plans, then you should cancel your flight. You will receive credit that can be used at a later time (for up to 1 year) towards the purchase of a new flight. To receive credit, you must cancel your flight one day before the departure date.
Penalties
Most fares have an airline-imposed fee of $25 per passenger for changes and cancellations, plus any applicable increase in the fare. We will provide a comprehensive summary of all charges before you change or cancel your flight.
How to get started
To find out how to change or cancel your flight, it would be enough if you send an e-mail for: Reserve@JustPersia.net at least 72 hours before flight.
Changing or canceling a hotel reservation
Lodging can be changed or canceled according to each property's rules and restrictions. Some properties impose penalties, such as one night's stay, if you cancel your reservation within a certain number of days before your scheduled check-in date. Other properties, charge a small penalty for changes made any time after a room is booked.
To change or cancel a lodging reservation, it would be enough if you send an e-mail for: Reserve@JustPersia.net at least 72 hours before check in.
Changing or canceling a rental car reservation
Most rental car reservations can be canceled or changed at any time without penalty. To cancel or change a rental car reservation, it would be enough if you send an e-mail for: Reserve@JustPersia.net at least 24 hours before check in.
Changing or canceling of visa
As visa cost proceeding is totally out of our hands, any kind of change and cancelation is not possible, nonrefundable and non transferable after payment.
Changing or canceling a vacation package
Different cancellation and change rules apply to each vacation package. Factors include whether a flight was purchased (and, if so, which flight); how many days prior to the departure you are attempting to make the change or cancellation; and which hotel, rental car, and/or attractions were included. Most vacation packages can be canceled for about 150 Euro per passenger, but can be changed for a 50 Euro change fee, plus all additional supplier fees and penalties.
If your vacation package includes a flight, keep in mind that most flights have an airline-imposed penalty fee of 18 Euro or more per passenger for changes and cancellations, plus any applicable increase in the fare. Tickets are nonrefundable, but can be applied (for a limited time) toward future travel with a vacation package, less any applicable penalties.
To change or cancel your vacation package, please send an e-mail for:
Reserve@JustPersia.net at least 72 hours before check in.
